Resources

Turkey Fryer Fire Safety: Prevent Holiday Fires
Fried turkey is a holiday favorite, but without proper turkey fryer fire safety, the tradition can quickly turn into a costly and dangerous disaster. At

Fire Damage Restoration Mistakes: 7 to Avoid in the First 24 Hours
When a fire strikes your home or business, the aftermath can feel overwhelming. The truth is, the first 24 hours are critical—and making fire damage

What To Do Immediately Following Water Damage in Your House
A Step-by-Step Emergency Guide for Homeowners Before the Experts Arrive at Your Home Water damage is overwhelming—whether it’s from a burst pipe, crazy storm, or

Is Your HVAC Causing Water Damage?
When most people think of water damage causes in their home or business, they think of such things as intense rain, burst pipes, or leaking

Top 5 Ways to Prevent Mold Damage
Mold can silently wreak havoc on your home, but prevention is simpler than you might think. Here are the most effective ways to keep mold

Best Emergency Response Checklist
When disaster strikes, a clear plan can save lives. Here’s your essential emergency response checklist: First, assess immediate dangers. Check for fire, gas leaks, or
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For residential jobs, we service a 60-mile radius from our office locations in Birmingham, Tuscaloosa, and Huntsville. For commercial jobs, we service jobs nationwide.
Brookstone does not file insurance claims for you. However, we will partner with you to manage your claim and negotiate with your insurance company on the scope of work needed to restore your property to its pre-loss condition. Our team of estimators and coordinators are experienced in communicating with insurance carriers and have established relationships with all major insurance carriers. Its important to note that Brookstone does not negotiate policy limits, as those are determined by the insurance company.
In a typical insurance claim, Brookstone uses the carrier preferred insurance pricing software (like Xactimate or Symbility) to estimate repair costs for insurance claims. These software programs use market-based pricing, meaning Brookstone doesn’t determine line item pricing. Instead, the prices are determined by current market conditions and what insurance carriers approve. Brookstone’s role is to ensure the scope of the work is accurately documented and reflected in the estimate, and that the final estimate is set based off of what insurance will approve.